Backing up and recovering data is a necessary discipline in all organisations but often considered costly, cumbersome and difficult to manage. Most backup problems happen overnight, when you don’t have people watching them, meaning the backup window impacts production time and puts the business at risk of data loss. People and skills are the biggest cost and challenge in backup.
Proact wants to help you understand your data first and foremost. Once we have achieved this, then (and only then) should we look at a backup service that meets those needs. Proact can then meet your needs with Backup as a Service (BaaS), which has been designed on simple principles:-
All our customers are different so one size doesn’t fit all
Our aim is to free up your IT team and ensure backups do not impact production time
Proact is responsible for backup success (with a contracted SLA)
Proact is contractually responsible for recovery of your data
You pay for what you use, monthly
The service has been designed using enterprise class technology to provide a reliable backup and recovery service that is easy to deploy. Proact’s 24×7 service desk is included to respond to all your requests, and provide proactive management of the backup process.